Hit enter to search


Managing your cover


Mobile App Claims and Manual Claims

Mobile App Claim

Submit your Extras claims with the simple, free Transport Health mobile app. 

Just search 'Transport Health' in the app store to download it to your Apple or Android device.

Once you open the app, there’s no need to login, and you can claim by providing up to three photos.


Manual Claim

Make a claim by printing off the following claim form and sending it to us with a copy of your receipt.

Before lodging your claim:

  • Please check that your receipt contains the following details:
  • Full name of the person who received the product, service or treatment.
  • Date of your service/treatment or the date the product was purchased.
  • Name of the healthcare practitioner who provided the product, service or treatment.
  • Provider number of the healthcare practitioner.
  • Address and contact number of the healthcare practitioner.

Please remember

  • If you have not paid the account, a cheque will be issued in the practitioner’s name.
  • All claims submitted must be less than two years from the date of service.
  • If you are sending in a claim for health aids, orthotics, orthopaedic shoes or contraceptives, you will need to include a letter from your prescribing practitioner detailing the medical reason you require the aid.
  • For inpatient medical claims we require you to send in the Medicare statement unless your invoice tells you to send it directly to your fund.
  • If you require your original receipt, please send us a copy as we do not send originals back.

Hopefully you'll find everything you need here, but if you're after something we don't have please give us a call on 1300 806 808 or drop us a line at enquiries@transporthealth.com.au