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Pulse Newsletter

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Pulse Newsletter

April 2022

Get your – and your kids’ – COVID-19 booster shot before winter

If you still haven’t had your third shot of a COVID-19 vaccine, don’t put it off any longer. The Australian Financial Review reports that less than 70 per cent of people over 16 in Australia have had their third shot. With fourth shots becoming available recently for select groups, third shots are plateauing under 70 per cent for people over 16. COVID-19 vaccine take-up has also stalled for children under 11 years of age, so make sure your kids’ shots are up to date too.

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Transport Health members can now access HCF Eyecare Centres & get a $50 discount*

Due to our recent merger with HCF, Australia’s largest not for profit health fund, Transport Health members can now access HCF Eyecare Centres across Sydney. Find your closest location on our website.

Even if you’re not near a Centre, you’ll be able to take advantage of a first-time welcome offer with $50 off your first purchase of glasses or sunglasses – either in store or online.*

If you’re looking to book or want more details, we’ve put together some handy info on our website.

We’ll be in touch again soon with an update on access to HCF Dental Centres.

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Hospital wait times to blowout as health authorities expect a simultaneous surge in COVID-19 cases and flu cases

The Age newspaper reports that health authorities are preparing for a simultaneous surge in COVID-19 and flu cases before winter, intensifying pressure on hospitals hit by crippling staff shortages and a huge surgery backlog. So don’t delay getting your flu shot for 2022, as well as making sure you’re up-to-date with your COVID-19 vaccinations.

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One month free in November

And don’t forget, due to Transport Health merging with HCF on 1 November 2021, members that were already with Transport Health at the time of the merger will get one month’s free health insurance this coming November. Plus another free month in November 2023. You don’t need to do anything, the free month will automatically be deducted in November.

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App reminder

Don't forget you can manage your claims on the Transport Health mobile claiming app. No more need to fill out forms – you can submit your claims in a few easy steps. No matter where you are, just take a photo of your receipts and submit your claim electronically. It's that simple.

To get the mobile app, download it for your iOS or Android device by typing "Transport Health" into the Apple or Google Play Store. You can also find out more information by visiting our website under 'Members' then 'Mobile Claiming App'.

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March 2022

Access to HCF clinical centres

We’re looking forward to letting you know about access to HCF Dental and Eyecare Centres soon. We’ll be reaching out to you shortly with further details about how you can access HCF Eyecare Centres, so stay tuned.

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You won't pay more this April

We’ve committed to a freeze on premium increases until at least November this year. That means no price increase from 1 April. We’re one of just a few funds – rt health and HCF – who have delayed increases right through until November

We’re proud to have invested more than $3.5 million in COVID-related support to our members since 2020. The freeze on premium price increases until November 2022 is our way of passing on savings made due to COVID-19 back to you.

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Keeping your kids covered for longer

Knowing your kids’ health is protected is one of the main reasons for having private health insurance. And knowing that you’re able to keep those who depend on you the most on your cover for longer is important.

That’s why we’re invested in making your private health cover affordable and offering better value for families with older children.

From 1 April 2022, we can further assist families by increasing the maximum age that kids can remain covered on your family policy up to 31.

This will be available to all Transport members through our rt health range of products.

Full-time students can remain covered for free and working kids can remain covered for an additional premium that is less than the amount they’d pay for an equivalent single person cover.

For all conditions and additional information, call us on 1300 806 808 or contact rt health directly on 1300 886 123 to chat about Family Extension options.

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Member advisory groups

Listening to our members and delivering improvements to provide value for our members is something that’s close to our hearts. That’s why we organise regular Member Advisory Groups. Hosted by an independent partner, these group sessions provide a chance for you to give honest and frank feedback on a range of topics related to your rt health membership. Member Advisory Groups are scheduled every couple of months. We take the time to examine and learn from the feedback you provide so we can deliver greater value and service. The next Member Advisory Group sessions will be conducted in May. If you’d like to be involved, just give our Member Care team a call to register.

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We're here to help

If you need help or just want to chat through your cover, please call us on 1300 806 808 or email enquiries@transporthealth.com.au

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Please feel free to call us and speak to one of our member service specialists.